Mountain Hospice had their Triannual Survey from WV State Surveyors and were found to be deficiency free. The State Surveyors conduct an in depth review of the entire Hospice Program.
They do chart reviews on current and deceased patients; assess the Bereavement and Volunteer Program, and they conduct on site patient visits with the nursing staff. The State Surveyors ensure that Mountain Hospice follows the Conditions of Participation for Medicare from patient care to billing practices. What does this mean for our patients? It means that Mountain Hospice understands how important it is to deliver the best Hospice Services possible. From leadership to bedside staff, this high level quality care was demonstrated to the State Surveyors. Our referral sources entrust the care of their patients to the staff of Mountain Hospice at a time that is very difficult for the patient and their loved ones. Mountain Hospice knows that it takes dedication from all of the staff in order to accomplish this.
CEO Don Trimble stated, “ I am very proud of our team. We work extremely hard on a daily basis to make sure our patients and their loved ones feel supported. We want them to be confident that they are not on this journey alone. Our deficiency free survey confirms this. We will continue to set our standards high and give the best Hospice Services possible.”