Mountain Hospice Recognizes Vietnam Veterans Day

Mountain Hospice recognizes Vietnam Veterans on March 29, 2021. Veteran – to – Veteran Volunteers and the Volunteers Coordinator – Patty Delauder, recently visited some veteran patients that served in Vietnam for a “Welcome Home Vietnam Day” recognition. Each Vietnam Veteran received a lapel pin and a Certificate of Recognition. Mountain Hospice is partnered with the National Hospice and Palliative Care Organization and the “We Honor Veterans Program” where the organization is recognized as a Level 5 partner in the “We Honor Veterans Program.”  The Volunteer Coordinator, Patty Delauder, reports that “We are very proud to provide services to the veterans in Barbour, Randolph, Pocahontas, Pendleton, Grant, and Mineral Counties.” Please contact the office at 304-823-3922 if you are a veteran or veteran organization interested in services or a volunteer opportunity.

Mountain Hospice Volunteer Available at our Franklin Office

Mountain Hospice Volunteer Jayne Germain will be available at the Franklin Mountain Hospice office every Tuesday and Thursday from 12:00PM to 3:00PM. Our office is located at 280 S. Main Street. Please stop by the office to meet her in person. She will be able to provide resources about services that Mountain Hospice offers, as well as volunteer opportunities! A resident of Franklin, Jayne has volunteered with Mountain Hospice since 2019. She joined our efforts to provide support to our patients and their families.

“I was first introduced to hospice in 1988 when I took a part-time position as an Administrative Assistant in a local Hospice Volunteer Services Office”, says Jayne. “During my employment, I took volunteer training and then began making home visits. Later left the hospice office continuing to pursue my career as a paralegal.”
“When it comes to hospice training, my parents were my best education. My mom died in 2008 and my dad a year and half later in 2010. I was privileged to be the ‘point person’ for my parents and my family with the team who cared for them. We were able to keep them comfortable and at home during their separate dying process surrounded by family and friends. It was a cared time that I will always treasure.”

“Years later Vermont University was offering a certification program to become an End-of-Life Doula. It was a new program and it had caught my attention. I signed up for the course that was taught by Francesca Arnoldy, a birth doula and End-of Life Doula who was also a Hospice volunteer. I was moved so much by the course I went directly back to our local hospice and reintroduced myself and asked if I could be of service. I was fortunate to be one of a handful of volunteers to help launch a pilot program of volunteers.”

“Recently, my friend Claudia from Vermont asked why I wanted to volunteer to do this type of work. I said that it was a slice of population that is underserved and deserves more personal attention. She then said, ‘Yes I understand that, but why do you want to do this?’ Well, that is simple. I volunteer to spend time with the dying because it touches my heart and feeds my soul. I am a native recently from Vermont and I am grateful now to be a resident of Pendleton County where I can volunteer for an organization that provides services to the terminally ill patients.”

For more information on Mountain Hospice, or to learn how you can give back to your community by volunteering, call Patty Delauder, Volunteer Coordinator & Receptionist, at 304-823-3922!

COVID-19 Virus Update

Mountain Hospice continues to closely monitor information on the Covid-19 Virus. Our primary concern is the health and well-being of our patients and families, our staff, and the population of the communities that we serve. Hopefully, the following information will be helpful.

The Centers for Disease Control (CDC) recommends if you are coughing, sneezing, sweating heavily, or having difficulty breathing, or if you have a temperature higher than 100.4, please self-quarantine and seek care from your primary care physician or urgent care. You should call ahead to let them know what symptoms you are displaying to arrange your visit.

To assist in maintaining a healthy environment, the CDC recommends the following preventative action:

•Appropriately cover minor coughs and sneezes (tissue/sleeve)

•Clean frequently touched surfaces (Clorox and Lysol wipes can be used for computers, headsets, etc.)

•Wash hands often with soap and water for at least 20 seconds or use a hand sanitizer that contains at least 60% alcohol if soap and water are not available. You could sing Happy Birthday twice while washing your hands to make sure you are washing for 20 seconds.

•Try to avoid touching your mouth, nose, and eyes with hands.

•Avoid handshaking

•Avoid large crowds, including public transportation

•Try to keep 6 feet from anyone that is displaying symptoms

•Self-quarantine if you have been overseas and recently returned to the United States.

The following websites from the CDC contain additional information regarding Covid-19:

•What you need to know about coronavirus disease 2019 (COVID-19):…/201…/downloads/2019-ncov-factsheet.pdf

•What to do if you are sick with coronavirus disease 2019 (COVID-19):…/2019-ncov/if-yo…/steps-when-sick.html…

•Stop the spread of germs – help prevent the spread of respiratory viruses like COVID-19:…/downloads/stop-the-spread-of-germs.pdf

Rest assured that our staff are continuously monitored for any signs of illness. This is something that we have always done. If one of our team displays any signs or symptoms of illness, they are removed from patient care until their illness subsides.

That being said, we have decided to postpone our upcoming events. A later date will be announced for our Designer Handbag Bingo.

If you have any concerns, please contact Mountain Hospice at 304-823-3922.

But most of all, stay healthy and safe!!

Annual Camp Good Grief Held in Elkins

Mountain Hospice held their annual Camp Good Grief, a free one-day camp for children who have experienced grief, at the Elkins First United Methodist Church on Tuesday. Local children were able to enjoy a fun-filled day with activities, games, and crafts that related to the grieving process. From painting their feelings, to a puppet show, campers learned ways to express their feelings in a positive way.

Patty Delauder, Bereavement and Volunteer Coordinator with Mountain Hospice, said, “These camps are a great way for the kids to express their grief. Sometimes children bottle up their emotions and don’t know who to talk to, so this camp is a great way for them to learn how to cope with grief and learn what is normal when grieving.”

The campers were also treated with a visit from the Elkins Fire Department. They learned how to stay safe in case of an emergency, how the fire engine works, and not to be afraid or scared of firemen and other public safety personnel. Mountain Hospice’s family of Bears, Comfort and Compassion, made a surprise appearance as well.

Austin Currence, Marketing Assistant with Mountain Hospice, explained, “The kids we have here today have been through a lot. If we can just show one kid that they’re not alone, and that there are ways to cope, that sounds like a good day to me.”

Mountain Hospice holds five Camp Good Grief dates each summer to cover their service area. Camps are held in Randolph, Barbour, Tucker, Pendleton, and Keyser Counties. Each Camp Good Grief is a free event, with lunch provided. Transportation is available.

For more information on Camp Good Grief, or for more information on Mountain Hospice, call (304) 823-3922.

Mountain Hospice Gains Top Honor

Mountain Hospice gains top honors with their float during the Mountain State Forest Festival. This year’s theme, “The Majestic Roads Lead to Royalty”, showcased husband and wife team Marvin and Sharon Brown. This husband and wife team, both volunteers at Mountain Hospice, adorned the top of the float as our royalty portrayal.

The body of the float was designed with roads weaving throughout, with the Elkins, West Virginia Mountain State Forest Festival Train and United States Flag anchoring the rear of the float.

Mountain Hospice won first in both amateur and professional

divisions, receiving the “Grand Silvia Award”.

Mountain Hospice, “Comfort and Compassion When It’s Needed Most”.
(304) 823-3922

Mountain Hospice Hosting Memorial Services

Mountain Hospice will be holding their annual Memorial Services throughout November to honor and remember hospice patients that have passed away within the past year. We would like to extend an invitation to the public so they too can honor and remember their loved ones. Anyone who is interested in attending may contact Patty Delauder, Bereavement & Volunteer Coordinator, at (304) 823-3922. You may email [email protected] for additional information as well!

Mountain Hospice Participates in Beverly Fireman’s Festival Parade

Mike Elza, Director of Marketing and Public Education, and Austin Currence, Marketing Assistant, took part in the annual Beverly Fireman’s Festival Parade this past weekend.

REMEMBER: Not all hospices are the same. Contact Mountain Hospice, your only hometown hospice in West Virginia. An organization with zero deficiencies obtained during a recent Medicare OFLAC Survey.

Mountain Hospice provides “Comfort & Compassion When It’s Needed Most”.
(304) 823-3922

Mountain Hospice Receives Hospice Honors Rewards

Mountain Hospice Named a 2018 Hospice Honors Recipient

Belington WV May 22, 2018 — Mountain Hospice has been named a 2018 Hospice Honors recipient by HEALTHCAREfirst, the leading provider of Web-based home health and hospice software, billing and coding services, CAHPS surveys and advanced analytics. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.

“We are excited to recognize the 2018 Hospice Honors recipients for their hard work and dedication to providing exceptional care,” said J. Kevin Porter of HEALTHCAREfirst. “I congratulate Mountain Hospice on its success in achieving this highest of honors.”

Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2016 through September 2017. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question- by-question basis to a National Performance Score calculated from all partnering hospices contained in the HEALTHCAREfirst’s Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions. HEALTHCAREfirst holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions. Please visit HEALTHCAREfirst’s website at to learn more about HEALTHCAREfirst Hospice CAHPS survey program as well as the Hospice Honors awards.

Mountain Hospice, Don Trimble, CEO, credits our hardworking team of nurses, aides, and personnel for our success. “I am very proud of our team. We work extremely hard on a daily basis to make sure our patients and their loved ones feel supported. We want them to be confident that they are not on this journey alone. We will continue to set our standards high and give the best hospice services possible.”

About Mountain Hospice:

Mountain Hospice provides comprehensive programs for the residents of Barbour, Grant, Mineral, Pendleton, Pocahontas, Randolph, and Tucker Counties in West Virginia. This includes physiological. Psychological, social, and spiritual comfort and care for the terminally ill individual, family, and close friends. We provide “Comfort & Compassion When It’s Needed Most.”


 HEALTHCAREfirst provides web-based technologies and services to improve business and clinical operations for over four thousand home health and hospice providers across the United States. Based in Springfield, MO and one of the fastest growing providers of its kind, the company provides agency and clinical management software, outsourced revenue cycle management services (billing, coding and OASIS Review), CAHPS surveys, and advanced analytics, in any combination. HEALTHCAREfirst’s breadth of solutions offers agencies a single source to improve patient care, create operational efficiencies, increase profitability, and simplify CMS compliance. With HEALTHCAREfirst, agencies can focus on patients instead of paperwork. For more information, please call 800.841.6095 or visit the company’s website at